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  "documentTitle": "5 March 2015 McKinsey BPS Operational Review Steering Committee Working",
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      "text": "Therefore, BPS could consider: Defining what accountability looks like for its Central Office; Reducing the internal politics and bureaucracy currently experienced",
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      "text": "Most experienced values: 1. Internal Politics (41), 2. Bureaucracy (25), 3. Accountability (15), 4. Lack of shared purpose (14); Customer focus (14)",
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      "text": "Least experienced values: 1. Efficiency (28), 2. Equity (27), 3. Accountability (25); Employee focus (25), 4. Fear (12); Trust (12)",
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      "text": "Source: Values and Alignment Survey of BPS central office staff (n=72)",
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