{
  "docId": "019de518-ecc1-742c-90df-8650fbce9d32",
  "docSlug": "e21bfaba722da89f0c9e401c66093308",
  "documentTitle": "OpenText | Investor Presentation Deck | 43 slides",
  "authorId": "opentext",
  "authorName": "OpenText",
  "documentKindSlug": "pitchdeck",
  "documentKindLabel": "Pitch deck",
  "sourceTypeSlug": "investor_relations",
  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2025-02-01 00:00:00",
  "orientation": "landscape",
  "aspectRatio": 1.7777778,
  "pageNumber": 23,
  "pageCount": 43,
  "prevPage": 22,
  "nextPage": 24,
  "slideType": "customer_journey",
  "function": "illustrate_case",
  "density": "overcrowded",
  "nDataPoints": 6,
  "notes": null,
  "elementsJson": null,
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019de518-ecc1-742c-90df-8650fbce9d32/23",
  "deckHref": "/decks/019de518-ecc1-742c-90df-8650fbce9d32",
  "deckJsonHref": "/decks/019de518-ecc1-742c-90df-8650fbce9d32.json",
  "deckAnchorHref": "/decks/019de518-ecc1-742c-90df-8650fbce9d32#slide-23",
  "components": [
    {
      "bbox": {
        "h": 0.079,
        "w": 0.196,
        "x": 0.109,
        "y": 0.32
      },
      "kind": "image",
      "text": "SICK Sensor Intelligence.",
      "attrs": {},
      "subkind": "logo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "2bba45b1-bfab-4a1c-9207-ac3976208c6c",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.018,
        "w": 0.105,
        "x": 0.038,
        "y": 0.95
      },
      "kind": "image",
      "text": "opentext™",
      "attrs": {},
      "subkind": "logo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f145a093-dc51-431a-9ac4-b38dd577c4a9",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.58,
        "x": 0.385,
        "y": 0.33
      },
      "kind": "list",
      "text": "Products Deployed\nOpenText™ Service Management (SMAX) with OpenText IT Operations Aviator",
      "attrs": {},
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "6b80e3b5-a0b3-4b27-80c7-fa71723e46a2",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.16,
        "w": 0.58,
        "x": 0.385,
        "y": 0.42
      },
      "kind": "list",
      "text": "Centralized SMAX Portal: Deployed an enterprise service portal accessible to thousands of users\nAutomation & User Experience: Leveraged advanced automation to reduce manual tasks and boost productivity\nAI-Driven Innovation: OpenText IT Operations Aviator (private LLM) for deeper knowledge access and faster resolution\nFlexible Licensing: Streamlined onboarding with a cost-effective, scalable licensing model",
      "attrs": {},
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "b94ffc97-8ec9-44d6-99f6-3c38bfb94d57",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.19,
        "w": 0.58,
        "x": 0.385,
        "y": 0.72
      },
      "kind": "list",
      "text": "14,000+ monthly requests processed - 90% directly through the portal\n25% of requests fully automated, reducing manual workloads\n50% fewer Tier 1 tickets needed, accelerating resolution times by 20%\n110,000+ assets managed in a single source of truth\nEnhanced collaboration through best-practice sharing across departments",
      "attrs": {},
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "c2e22e63-fae0-4737-a0ae-f3574d825f09",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.409,
        "w": 0.326,
        "x": 0.043,
        "y": 0.503
      },
      "kind": "paragraph",
      "text": "SICK AG, a leading global sensor manufacturer with a 12,000 employee workforce, recognized the need to replace its outdated service management platform. The goal was to enhance user experience, reduce manual processes, and support diverse global departments through advanced automation and streamlined collaboration - ultimately driving greater efficiency and scalability across the entire organization.",
      "attrs": {},
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "d7b9423d-02d5-403c-a829-096d8363de44",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.018,
        "w": 0.172,
        "x": 0.79,
        "y": 0.95
      },
      "kind": "source-note",
      "text": "OpenText ©2025 All rights reserved 23",
      "attrs": {},
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "99093f42-722c-40ad-a42a-55166d6bc3f1",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.02,
        "w": 0.801,
        "x": 0.038,
        "y": 0.12
      },
      "kind": "title",
      "text": "Customer improves efficiency and the user experience by applying advanced automation to service requests",
      "attrs": {},
      "subkind": "action-title",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "e27d8bca-7779-4f32-8026-1244cb06bb2c",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.04,
        "w": 0.745,
        "x": 0.038,
        "y": 0.068
      },
      "kind": "title",
      "text": "Customer Use Case: Aviator™ for IT Operations",
      "attrs": {},
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "1d90d377-cdf2-4c6d-8a92-286824544957",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}