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      "text": "VISION 2050 LOW-CARBON PATHWAY, ETHICS & INTEGRITY, DIVERSE & ACTIVE BOARD, CONSTRUCTIVE REGULATION, SUPERIOR CUSTOMER EXPERIENCE, DIVERSITY, EQUITY & INCLUSION, CARE FOR OUR COMMUNITIES, SAFETY, WATER BUSINESS",
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      "text": "Environmental\nOn track to meet or exceed carbon savings goal of 30% by 2035¹\nSaved 535,881 metric tons of carbon dioxide equivalent in 2022, taking nearly 119,000 cars off the road\nOur vision forward is being a provider of carbon neutral energy by 2050",
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      "text": "Governance\nMaintained well-qualified, diverse, independent and active Board with appropriate business & risk oversight\nToday 11 out of 12 directors are independent\n25% identify as culturally or racially diverse, 50% identify as women including board chair\n100% of active NW Natural employees participated in ethics and compliance training in 2022\nHonored for the third year in a row as one of the World's Most Ethical Companies®³",
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      "text": "Customers & Employees\nRanked #2 in the West for residential customer service²\nIn 2022, donated $1 million and 7,584 volunteer hours\nIn 2022, 27% of our workforce were women, and 21% were racially or culturally diverse",
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      "text": "Safety\nNo cast iron or bare steel pipe in natural gas system, making our system one of the most modern and tightest in the nation\nPerformed transmission pipeline inspections at about 2.5x the rate required in 2022\nBy end of 2022, we had installed more than 295,000 EFVs on about 40% of service lines, compared to industry average of 27%",
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      "text": "Full report at ir.nwnaturalholdings.com",
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      "text": "1 This is an emissions savings goal equivalent to 30% of the carbon emissions from our sales customers' gas use and NW Natural company operations from 2015",
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      "text": "3 \"World's Most Ethical Companies\" and \"Ethisphere\" names and marks are registered trademarks of Ethisphere LLC",
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      "text": "2 2022 and 2023 J.D. Power Gas Utility Residential Customer Satisfaction Study for Large Utilities",
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