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      "text": "Slide 5 - Commercial & Investment Bank\n2. Effective in the second quarter of 2024, the Firm reorganized its reportable business segments by combining the former Corporate & Investment Bank and Commercial Banking business segments to form one segment, the Commercial & Investment Bank (\"CIB\")\n3. Actual numbers for all periods, not over/(under)\n4. Client deposits and other third-party liabilities (\"client deposits\") pertain to the Payments and Securities Services businesses\n5. Loans held-for-sale and loans at fair value were excluded when calculating the net charge-off/(recovery) rate\n6. Refer to page 29 of the Firm's Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2024 for a description of each of the client coverage segments",
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      "text": "Slide 4 - Consumer & Community Banking\n2. Actual numbers for all periods, not over/(under)\n3. Users of all mobile platforms who have logged in within the past 90 days\n4. Excludes Commercial Card\n5. Firmwide mortgage origination volume was $13.3B, $12.3B and $13.0B for the three months ended September 30, 2024, June 30, 2024 and September 30, 2023, respectively",
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