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      "text": "Remaining deal value (\"RDV\") is the total remaining value of contracts as of the end of the reporting period and total contract value (\"TCV\") is the total potential lifetime value of contracts entered into with, or awarded by, our customers at the time of contract execution. Except as noted below, RDV and TCV each presume the exercise of all contract options available to our customers and no termination of contracts. However, the majority of our contracts are subject to termination provisions, including for convenience, and there can be no guarantee that contracts are not terminated or that contract options will be exercised. Further, RDV may exclude all or some portion of the value of certain commercial contracts as a result of our ongoing assessments of customers' financial condition, including the consideration of such customers' ability and intention to pay, and whether such contracts continue to meet the criteria for revenue recognition, among other factors.",
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