{
  "docId": "019de518-5d4e-7358-b9d7-068a6eebe42b",
  "docSlug": "2aa51cc338d9e5b86a7ea2bdfda340f0",
  "documentTitle": "Sequoia Capital | Educational Presentation Deck | 32 slides",
  "authorId": "sequoia-capital",
  "authorName": "Sequoia Capital",
  "documentKindSlug": "conference-presentation",
  "documentKindLabel": "Conference presentation",
  "sourceTypeSlug": "investor_relations",
  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2024-03-01 00:00:00",
  "orientation": "landscape",
  "aspectRatio": 1.7827299,
  "pageNumber": 6,
  "pageCount": 32,
  "prevPage": 5,
  "nextPage": 7,
  "slideType": "before_after",
  "function": "illustrate_case",
  "density": "overcrowded",
  "nDataPoints": 7,
  "notes": null,
  "elementsJson": null,
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019de518-5d4e-7358-b9d7-068a6eebe42b/6",
  "deckHref": "/decks/019de518-5d4e-7358-b9d7-068a6eebe42b",
  "deckJsonHref": "/decks/019de518-5d4e-7358-b9d7-068a6eebe42b.json",
  "deckAnchorHref": "/decks/019de518-5d4e-7358-b9d7-068a6eebe42b#slide-6",
  "components": [
    {
      "bbox": {
        "h": 0.693,
        "w": 0.44,
        "x": 0.049,
        "y": 0.219
      },
      "kind": "image",
      "text": null,
      "attrs": null,
      "subkind": "photo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "bf408f47-6078-4f94-ab14-1084ee051c01",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.036,
        "w": 0.07,
        "x": 0.54,
        "y": 0.229
      },
      "kind": "list",
      "text": "2024",
      "attrs": null,
      "subkind": "timeline-item",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "b9d61f31-9d1f-43c1-9cd8-e55d6f5858c6",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.036,
        "w": 0.07,
        "x": 0.076,
        "y": 0.229
      },
      "kind": "list",
      "text": "2023",
      "attrs": null,
      "subkind": "timeline-item",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f5161de7-6f7b-4f4d-8992-99c5b19ccc3f",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.623,
        "w": 0.42,
        "x": 0.533,
        "y": 0.289
      },
      "kind": "paragraph",
      "text": "Sebastian Siemiatkowski\n@klarnaseb\nThis is a breakthrough in practical application of AI!\nKlarnas AI assistant, powered by @OpenAI, has in its first 4 weeks\nhandled 2.3 m customer service chats and the data and insights are\nstaggering:\n- Handles 2/3 rd of our customer service enquires\n- On par with humans on customer satisfaction\n- Higher accuracy leading to a 25% reduction in repeat inquiries\n- Customer resolves their errands in 2 min vs 11 min\n- Live 24/7 in over 23 markets, communicating in over 35 languages\nIt performs the equivalent job of 700 full time agents... read more about\nthis below.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "ac231a10-3eeb-4f9a-89c7-2d4675f5e0da",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.01,
        "w": 0.13,
        "x": 0.049,
        "y": 0.95
      },
      "kind": "source-note",
      "text": "SEQUOIA CONFIDENTIAL",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "dbe44fb2-8a5e-4474-a356-a0dfc24c1e52",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.438,
        "x": 0.049,
        "y": 0.084
      },
      "kind": "title",
      "text": "From customer support...",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "557cd43f-7b46-4bd3-a6aa-3515d7d0f0dd",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Before-After-Bridge",
      "slug": "before-after-bridge",
      "agent": "Storyteller",
      "layer": "slide",
      "matchId": "a54b3afd-0c61-4540-b4bb-7097e669decf",
      "evidence": "From customer support...",
      "confidence": 0.7
    }
  ],
  "frameworks": [],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}