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      "text": "Executing new operating model, positive momentum across all Business Units\nDelivered £73m savings, keeping the cost base flat while investing for growth\nImproved client service, reducing outstanding complaints by 75%1",
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      "text": "Achieved Asset Mgmt. net inflows of £0.8bn building on a resilient H1\nImproved Wealth PruFund sales by +17% reaching £6.3bn\nRe-entered the BPA market, sales of £0.9bn in the last nine months",
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      "text": "Increased Operating Profits by +28% and Capital Generation by +21%\nImproved Solvency II ratio by 4 ppts to 203% despite adverse market impact\n2023 total DPS of 19.7p, remain focused on deleveraging",
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