{ "docId": "019de518-2f8c-70e0-8e27-b5eeb9caab3e", "docSlug": "9a2da3e17e4fb6685ff57243070ba9ab", "documentTitle": "Strategic Organizing Center | Activist Presentation Deck | 65 slides", "authorId": "strategic-organizing-center", "authorName": "Strategic Organizing Center", "documentKindSlug": "activist-deck", "documentKindLabel": "Activist deck", "sourceTypeSlug": "activist_investor", "sourceTypeLabel": "Activist investor", "presentationDate": "2024-02-01 00:00:00", "orientation": "landscape", "aspectRatio": 1.7777778, "pageNumber": 20, "pageCount": 65, "prevPage": 19, "nextPage": 21, "slideType": "villain_critique", "function": "diagnose_problem", "density": "overcrowded", "nDataPoints": 10, "notes": null, "elementsJson": null, "metadataConfidence": 0.9, "imagePath": null, "slideHref": "/slides/019de518-2f8c-70e0-8e27-b5eeb9caab3e/20", "deckHref": "/decks/019de518-2f8c-70e0-8e27-b5eeb9caab3e", "deckJsonHref": "/decks/019de518-2f8c-70e0-8e27-b5eeb9caab3e.json", "deckAnchorHref": "/decks/019de518-2f8c-70e0-8e27-b5eeb9caab3e#slide-20", "components": [ { "bbox": { "h": 0.269, "w": 0.29, "x": 0.299, "y": 0.47 }, "kind": "chart", "text": "Overall Trend (9/2022, 3/2023, 8/2023) with values 3.7, 3.5, 3.3, 3.1", "attrs": null, "subkind": "line", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "a7131377-29af-4e84-bbc2-d332193476aa", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.289, "w": 0.359, "x": 0.599, "y": 0.517 }, "kind": "list", "text": "Squeezing the life out of you, one cup at a time - Cashier/Barista, Austin, TX (Feb 2, 2024) Pros: Benefits are great if you are allowed to work enough hours to even qualify for them Cons: Rarely gives you the hours you want or need. Punishes you by not giving you hours if you have literally any unavailable time and aren't ready to do the footwork yourself to try and pick up shifts at other stores (where shift supervisors use borrowed partners for the worst jobs they can think of). The pay is trash and they WILL NOT help you fill out necessary forms if you are trying to get any state benefits or aide. Will schedule you for just shy of hours needed in a shift for breaks so they can squeeze every ounce of labor out of you they can without giving you a break.", "attrs": null, "subkind": "bullet", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "047f8d48-5e3b-4836-8770-4cadbacfd509", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.299, "w": 0.359, "x": 0.599, "y": 0.196 }, "kind": "list", "text": "I Wouldn't Recommend If You Need A Consistent Amount of Money - Shift Supervisor, Charlotte, NC (Feb 4, 2024) Pros: Usually great people, and they have great benefits! The free Bachelors through ASU is great! Pretty good pay too, especially with tenure. Cons: Very inconsistent hours, they constantly get cut, so pay is hard to keep consistent since you aren't consistently working full time. The company also cares very little for its employees now. They used to care a lot, but now even getting 20 hours to keep benefits is difficult. This also leads to being understaffed for volume of customers that stores receive. We also get verbally harassed on a daily basis over things we cannot control. The amount of times I have been screamed at at 6am is ridiculous. Quality control is honestly non existent in terms of product and machine and hardware reliability.", "attrs": null, "subkind": "bullet", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "1c2eaf76-7acd-4279-9134-380fd726a89e", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.079, "w": 0.54, "x": 0.038, "y": 0.21 }, "kind": "list", "text": "According to Glassdoor, less than half (49%) of current or former employees have a positive business outlook, which has been on a downward trend over the past two years", "attrs": null, "subkind": "bullet", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "3039e169-2f7d-43b4-bd73-1a98589282d1", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.079, "w": 0.54, "x": 0.038, "y": 0.309 }, "kind": "list", "text": "Additionally, overall ratings of the Company have trended downward in recent years, with many employees highlighting difficulty keeping pace with workload and customer demand", "attrs": null, "subkind": "bullet", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "c6fb44c1-1b80-4ec4-b4d5-20bd1016ae21", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.799, "x": 0.153, "y": 0.92 }, "kind": "source-note", "text": "Source: Glassdoor; Nation's Restaurant News, How Starbucks is doubling down on improving employee morale, By Joanna Fantozzi (Aug. 3, 2022); Associated Press, Starbucks to revamp stores to speed service, boost morale, By Dee-Ann Durbin (Sept. 13, 2022); Legal Dive, Starbucks rethinks employee technology as it navigates workforce tension, By Lindsey Wilkinson (Nov. 8, 2022); Boston Globe, Starbucks union fight is grinding down the company and workers at local cafes, By Diti Kohli (Jan. 1, 2024)", "attrs": null, "subkind": null, "toolName": null, "toolSlug": null, "confidence": null, "componentId": "20489b68-eb85-440a-8b7c-c65df04c3948", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.059, "w": 0.908, "x": 0.056, "y": 0.836 }, "kind": "subtitle", "text": "Starbucks' anti-union campaign is causing workers to be disillusioned, which has led to retention and recruiting issues that can result in declining customer experience", "attrs": null, "subkind": null, "toolName": null, "toolSlug": null, "confidence": null, "componentId": "c6330a7f-cc83-4c7a-9ceb-b8f20b230a32", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.36, "w": 0.21, "x": 0.044, "y": 0.409 }, "kind": "table", "text": "Overall 3.6, Culture & Values 3.6, Diversity & Inclusion 4, Work/Life Balance 3.3, Senior Management 3, Compensation and Benefits 3.7, Career Opportunities 3.4", "attrs": null, "subkind": "data", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "b771f24e-e631-4b07-b9d4-2d4bbda962b7", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.03, "w": 0.929, "x": 0.038, "y": 0.143 }, "kind": "title", "text": "Countless Starbucks employees have stated that stores are understaffed, hours are inconsistent and pay is low", "attrs": null, "subkind": "action-title", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "ff2cb920-b59a-435a-81f3-de28aa5c951b", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.028, "w": 0.669, "x": 0.056, "y": 0.044 }, "kind": "title", "text": "The Response to Unionization Worsens Employee Morale", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "0cca10ed-4600-4f66-9473-ed4f9dea22d1", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [ { "to": 30, "from": 15, "beatId": "385740fc-23f0-488c-b9b2-0cbb5de66410", "arcName": "Problem-Agitate-Solution", "arcSlug": "problem-agitate-solution", "beatName": "Agitate", "beatSlug": "problem-agitate-solution-agitate-make-it-worse", "evidence": "The deck agitates the issues, highlighting the consequences of the Board's actions, including damage to the company's brand and shareholder value.", "position": 1, "confidence": 0.8, "parentBeatName": "Development", "parentBeatSlug": "development" } ], "loops": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }