{
  "docId": "019de518-0594-711a-88ee-caff1e3bdb7e",
  "docSlug": "bf087071cc2018df64e5953e67a175b7",
  "documentTitle": "Freshworks | Results Presentation Deck | 18 slides",
  "authorId": "freshworks",
  "authorName": "Freshworks",
  "documentKindSlug": "conference-presentation",
  "documentKindLabel": "Conference presentation",
  "sourceTypeSlug": "investor_relations",
  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2024-02-01 00:00:00",
  "orientation": "landscape",
  "aspectRatio": 1.7777778,
  "pageNumber": 11,
  "pageCount": 18,
  "prevPage": 10,
  "nextPage": 12,
  "slideType": "kpi_overview",
  "function": "quantify_opportunity",
  "density": "overcrowded",
  "nDataPoints": 10,
  "notes": null,
  "elementsJson": null,
  "metadataConfidence": 0.9,
  "imagePath": null,
  "slideHref": "/slides/019de518-0594-711a-88ee-caff1e3bdb7e/11",
  "deckHref": "/decks/019de518-0594-711a-88ee-caff1e3bdb7e",
  "deckJsonHref": "/decks/019de518-0594-711a-88ee-caff1e3bdb7e.json",
  "deckAnchorHref": "/decks/019de518-0594-711a-88ee-caff1e3bdb7e#slide-11",
  "components": [
    {
      "bbox": {
        "h": 0.52,
        "w": 0.784,
        "x": 0.104,
        "y": 0.18
      },
      "kind": "chart",
      "text": "Net Dollar Retention and Net Dollar Retention CC* from Q4-22 to Q4-23, with values ranging from 106% to 110%.",
      "attrs": {
        "chart_type": "grouped bar",
        "data_points": [
          {
            "x": "Q4-22",
            "y": 108,
            "series": "Net Dollar Retention"
          },
          {
            "x": "Q4-22",
            "y": 110,
            "series": "Net Dollar Retention CC*"
          },
          {
            "x": "Q1-23",
            "y": 107,
            "series": "Net Dollar Retention"
          },
          {
            "x": "Q1-23",
            "y": 108,
            "series": "Net Dollar Retention CC*"
          },
          {
            "x": "Q2-23",
            "y": 108,
            "series": "Net Dollar Retention"
          },
          {
            "x": "Q2-23",
            "y": 107,
            "series": "Net Dollar Retention CC*"
          },
          {
            "x": "Q3-23",
            "y": 108,
            "series": "Net Dollar Retention"
          },
          {
            "x": "Q3-23",
            "y": 106,
            "series": "Net Dollar Retention CC*"
          },
          {
            "x": "Q4-23",
            "y": 108,
            "series": "Net Dollar Retention"
          },
          {
            "x": "Q4-23",
            "y": 107,
            "series": "Net Dollar Retention CC*"
          }
        ],
        "series_names": [
          "Net Dollar Retention",
          "Net Dollar Retention CC*"
        ],
        "x_axis_labels": [
          "Q4-22",
          "Q1-23",
          "Q2-23",
          "Q3-23",
          "Q4-23"
        ],
        "y_axis_labels": [
          "90%",
          "100%",
          "110%",
          "120%"
        ]
      },
      "subkind": "bar-grouped",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "a9268971-9305-4872-ae00-7c81f1054d3f",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.12,
        "x": 0.034,
        "y": 0.91
      },
      "kind": "image",
      "text": "freshworks",
      "attrs": null,
      "subkind": "logo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "40e3e37a-ac30-4b3a-823b-78b5588a8e14",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.01,
        "w": 0.16,
        "x": 0.793,
        "y": 0.93
      },
      "kind": "source-note",
      "text": "© 2023 Freshworks Inc. All rights reserved.",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "1d1eeca0-1838-4cbc-92ed-b82cb97ae2ac",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.026,
        "w": 0.447,
        "x": 0.273,
        "y": 0.94
      },
      "kind": "source-note",
      "text": "Note: Net Dollar Retention adjusted for constant currency are based on exchange rates in effect as of the comparison period end for currencies other than USD.",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "84420182-0e96-4c5e-bcdc-df1b2ccb8d2f",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.447,
        "x": 0.273,
        "y": 0.863
      },
      "kind": "subtitle",
      "text": "Net Dollar Retention Rate is calculated by taking the Ending ARR of the cohort of customers from 12 months prior divided by the Entering ARR from 12 months ago. For example, Net Dollar Retention Rate would be 110% if the ARR of our customers ending Q4-22 was $100 and the ARR of those customers grew to $110 ending Q4-23.",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "63f3a280-3550-4ad4-be60-a5cd0c46f0be",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.04,
        "w": 0.46,
        "x": 0.039,
        "y": 0.06
      },
      "kind": "title",
      "text": "Net dollar retention",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "1cb16616-922e-47c5-bc3b-b228dcb25164",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 14,
      "from": 5,
      "beatId": "3fc9c304-f95f-4ccf-9d98-393c20cbb198",
      "arcName": "Rags to Riches",
      "arcSlug": "rags-to-riches",
      "beatName": "Rising Success",
      "beatSlug": "rags-to-riches-rising-success",
      "evidence": "Revenue growth, customer metrics, and financial performance",
      "position": 1,
      "confidence": 0.8,
      "parentBeatName": "Development",
      "parentBeatSlug": "development"
    }
  ],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}