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      "text": "FINANCIAL (1)\n$4,885M | -19%\nFY 2023 Revenue & Y-o-Y Change\n18.2% | Improved 4 BPS(3)\nFY 2023 Revenue less Non-GAAP Commissions & Other Related Expense Excluding Impact of the Agent Equity Program as a % of Revenue & Y-o-Y Change\n-$39M | Improved by $171M\nFY 2023 Adjusted EBITDA & Y-o-Y Change\n-$37M | Improved by $325M\nFY 2023 Free Cash Flow & Y-o-Y Change",
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      "text": "OPERATIONAL\n13,973 | +5%\nFY 2023 Average Number of Principal Agents & Y-o-Y Change(2)\n28,781 | +1%\nFY 2023 Average Number of Agents & Y-o-Y Change (2)\n178,848 | -15%\nFY 2023 Total Transactions & Y-o-Y Change\n$186.1B | -19%\nFY 2023 Gross Transaction Value & Y-o-Y Change",
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      "text": "(1) See Financial Tables section for a reconciliation of GAAP to Non-GAAP measures.\n(2) During the first quarter of 2023, the Company began to utilize an updated methodology for tracking and reporting its agent statistics. The Company's Average Number of Principal Agents, Total Average Agents and the related year over year growth reported in this presentation are based on the updated methodology.\n(3) Revenue less Non-GAAP Commissions & Other Related Expense as a percentage of revenue decreased by 75 basis points when including the impact of Agent Equity Program contributions in FY 2022.",
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      "text": "FY 2023 Highlights",
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