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  "documentTitle": "J.P.Morgan | Results Presentation Deck | 20 slides",
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  "authorName": "JPMorgan Chase",
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      "text": "FINANCIAL PERFORMANCE (ex. FR)\nNet income of $4.4B, down 3% YoY\nRevenue of $17.0B, up 8% YoY, predominantly driven by higher net interest income\nExpense of $8.7B, up 10% YoY, largely driven by higher compensation, including an increase in employees, primarily in bankers, advisors and technology, and wage inflation, as well as continued investments in marketing and technology\nCredit costs of $2.2B\nNCOs of $1.6B, up $791mm YoY, predominantly driven by continued normalization in Card Services\nNet reserve build of $538mm was driven by loan growth in Card Services",
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      "text": "Ex. FR:\nAverage loans up 6% YoY and 1% QoQ\nAverage deposits down 8% YoY and 3% QoQ\nEOP deposits down 7% YoY and 2% QoQ\nActive mobile customers up 8% YoY\nDebit & credit card sales volume up 7% YoY\nClient investment assets up 25% YoY and 9% QoQ",
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      "kind": "source-note",
      "text": "Note: Totals may not sum due to rounding\n1 See note 1 on slide 13; 2 See note 3 on slide 14\nFor additional footnotes see slide 15",
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      "text": "KEY DRIVERS / STATISTICS ($B) – DETAIL BY BUSINESS",
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      "text": "KEY DRIVERS / STATISTICS ($B)3",
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      "text": "SELECTED INCOME STATEMENT DATA ($MM)",
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      "text": "Consumer & Community Banking",
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