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  "authorName": "JPMorgan Chase & Co.",
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      "text": "(in millions, except ratio data and where otherwise noted)",
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      "text": "(a) Users of all web and/or mobile platforms who have logged in within the past 90 days.\n(b) Users of all mobile platforms who have logged in within the past 90 days.\n(c) Total payments transaction volume includes debit and credit card sales volume and gross outflows of ACH, ATM, teller, wires, BillPay, PayChase, Zelle, person-to-person and checks.\n(d) Includes assets invested in managed accounts and J.P. Morgan mutual funds where AWM is the investment manager. Refer to AWM segment results on pages 21-23 for additional information. At December 31, 2023, September 30, 2023, and June 30, 2023, included $144.6\nbillion, $140.6 billion and $150.9 billion of client investment assets associated with First Republic, respectively.\n(e) Firmwide mortgage origination volume was $8.6 billion, $13.0 billion, $13.0 billion, $6.8 billion and $8.5 billion for the three months ended December 31, 2023, September 30, 2023, June 30, 2023, March 31, 2023 and December 31, 2022, respectively, and $41.4 billion and\n$81.8 billion for the full year 2023 and 2022, respectively.\n(f) Excludes First Republic.\n(g) Included $42.9 billion, $66.7 billion, and $47.2 billion for the three months ended December 31, 2023 September 30, 2023, and June 30, 2023, respectively, and $39.4 billion for the full year 2023, associated with First Republic.\n(h) Included $410 million, $730 million, and $1.1 billion for the three months ended December 31, 2023 September 30, 2023, and June 30, 2023, respectively, and $2.3 billion for the full year 2023, associated with First Republic.",
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      "text": "BUSINESS METRICS\nNumber of:\nBranches\nActive digital customers (in thousands) (a)\nActive mobile customers (in thousands) (b)\nDebit and credit card sales volume (in billions)\nTotal payments transaction volume (in trillions) (c)\nBanking & Wealth Management\nAverage deposits\nDeposit margin\nBusiness Banking average loans\nBusiness Banking origination volume\nClient investment assets (d)\nNumber of client advisors\nHome Lending (in billions)\nMortgage origination volume by channel\nRetail\nCorrespondent\nTotal mortgage origination volume (e)\nThird-party mortgage loans serviced (period-end)\nMSR carrying value (period-end)\nCard Services\nSales volume, excluding commercial card (in billions)\nNet revenue rate\nNet yield on average loans\nAuto\nLoan and lease origination volume (in billions)\nAverage auto operating lease assets",
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