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  "documentTitle": "Rover | Investor Presentation Deck | 33 slides",
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      "text": "Annual repeat bookings: 0.2M in 2015, 4.6M in 2022. Repeat as a % of total bookings: 65% in 2015, 83% in 2022.",
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      "text": "Applied data science drives Engagement and LTVs\n• Our technology identifies good providers and promotes them, driving positive experiences for pet parents\n• Provider shows positive activities on platform\n• Good providers rank higher in search results",
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      "text": "Value proposition extends far beyond finding a provider\n• The Rover Guarantee\n• 24/7 customer support\n• Storage of pet care instructions\n• In-app messaging and photo sharing\n• Calendaring\n• Walk mapping tools\n• Ease and certainty of payment\n• Advanced safety features\n• Tipping and cancellation functionality",
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      "text": "Strong retention on both sides of platform\n• 82% of bookings are repeat(1)\n• >90% average annual cohort revenue retention for pet care providers(2)\n• 80% average annual cohort revenue retention for pet parents(2)\n• 2022 LTV expected to be 2x higher than 2015",
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