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      "text": "Total contract value (\"TCV\") is the total potential lifetime value of contracts entered into with, or awarded by, our customers at the time of contract execution. TCV presumes the exercise of all contract options available to our customers and no termination of contracts. However, the majority of our contracts are subject to termination provisions, including for convenience, and there can be no guarantee that contracts are not terminated or that contract options will be exercised. Dollar-weighted duration basis refers to the total value of contracts closed in the applicable period divided by the dollar-weighted average duration of those same contracts.",
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