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U.S. Census Bureau; Kantar Consulting (2019); Magid (2021); internal company estimates. (2) Net promoter score (NPS) in 2018, according to Clio Legal Trends Report. (3) In 2022, according to IBISWorld. (4) In 2014, according to Martindale Nolo. (5) As of June 30, 2023. (6) Customer Lifetime Value (LTV) to Customer Acquisition Cost (CAC) ratio for 2022 customer cohort.", "attrs": { "numbered": true }, "subkind": null, "toolName": null, "toolSlug": null, "confidence": null, "componentId": "56c4ffc3-803b-4ce5-a04c-7ffe7066a894", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.02, "w": 0.41, "x": 0.06, "y": 0.11 }, "kind": "title", "text": "And we are well-positioned to realize it", "attrs": {}, "subkind": "action-title", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "1b8a0c5e-5793-470a-bb51-dab12f95778c", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.04, "w": 0.86, "x": 0.06, "y": 0.07 }, "kind": "title", "text": "SMB legal, compliance, and financial is a big opportunity", "attrs": {}, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "1d80ac64-e6c5-4dc6-b287-f9816247ae5a", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [], "loops": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }