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  "documentTitle": "LegalZoom.com | Investor Presentation Deck | 41 slides",
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      "text": "(1) Stock-based compensation expense excludes amounts paid in cash to certain employees as part of a buyback program that concluded in 2022. (2) Includes acquisition-related expenses, restructuring expenses, legal reserves and settlements, and IPO- related costs and other transaction related expenses, as detailed in Reconciliation of Net Income (Loss) to Non-GAAP Net Income (Loss) below. (3) Customer Acquisition Marketing is a component of both GAAP and Non-GAAP sales and marketing expense.",
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      "text": "FYE Dec 31, $K\n2020 2021 2022 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q2'23 Q3'23\nCost of revenue 13% 23% 11% 21% 28% 15% 6% (2%) 7% 12% 18%\nStock-based compensation (1) (7%) 1,439% 76% 429% 889% 88% (23%) 391% 216% (17%) 87%\nDepreciation and amortization 23% (23%) 33% (23%) 23% 56% 40% 21% 27% 38% 68%\nOther non-recurring items (2) — — — — — — — — — — —\nNon-GAAP cost of revenue 12% 24% 10% 24% 27% 12% 6% (4%) 6% 11% 15%\nSales and marketing 48% 63% (6%) 71% 8% 10% (7%) (31%) (22%) (25%) (24%)\nStock-based compensation (1) 38% 1,603% (35%) 2,786% 1783% (31%) (53%) (87%) (51%) (59%) (45%)\nDepreciation and amortization 7% (13%) 17% (6%) 27% 42% 25% (17%) (33%) (28%) (20%)\nOther non-recurring items (2) — — — — — — — — — — (100%)\nNon-GAAP sales and marketing 50% 57% (4%) 65% 3% 12% (4%) (28%) (20%) (24%) (23%)\nCustomer Acquisition Marketing (3) 77% 64% (11%) 73% 0% (1%) (10%) (33%) (24%) (18%) (21%)\nTechnology and development 13% 101% (16%) 78% 71% (43%) (35%) 3% 10% 23% 23%\nStock-based compensation (1) 232% 1,481% (57%) 1,066% 767% (76%) (73%) (31%) 1% 18% 22%\nDepreciation and amortization 165% (16%) 20% (21%) 24% 18% 29% 11% 18% 22% 68%\nOther non-recurring items (2) — — — — — — — — — — —\nNon-GAAP technology and development 3% 17% 19% 28% 37% 11% 9% 22% 12% 25% 21%\nGeneral and administrative (12%) 109% 9% 105% 124% (14%) 7% (12%) (10%) (7%) (16%)\nStock-based compensation (1) 158% 500% (10%) 572% 358% (35%) (25%) (32%) (31%) (17%) (34%)\nDepreciation and amortization (2%) (9%) 77% 1% 70% 119% 94% 47% 15% (19%) (7%)\nOther non-recurring items (2) (79%) (19%) 1% (16%) 0% 71% 549% (100%) 797% (90%) (13%)\nNon-GAAP general and administrative (2%) 26% 30% 31% 51% 16% 41% 19% 5% 11% (2%)",
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      "text": "Reconciliation of GAAP expenses to non-GAAP expenses on a year-over-year % basis",
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