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  "documentTitle": "Freshworks | Investor Day Presentation Deck | 109 slides",
  "authorId": "freshworks",
  "authorName": "Freshworks",
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  "sourceTypeSlug": "investor_relations",
  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2023-09-01 00:00:00",
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  "function": "quantify_opportunity",
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      "text": "SMB Customers using Freshworks: 31,700 (2019), 38,700 (2020), 44,900 (2021), 50,200 (2022), 51,700 (Q2-23)",
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      "text": "SMB customers >51,700\nAvg. deal size $2K ARR\nAvg. time to close 25 days\nPayback period ~10 months\nServed out of India",
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      "text": "Strong track record of solving the needs of SMBs",
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