{
  "docId": "019de516-c3dc-73a9-be5e-41a3d5465e9d",
  "docSlug": "6809a64471a2b712672d29134509cfe4",
  "documentTitle": "Freshworks | Investor Day Presentation Deck | 109 slides",
  "authorId": "freshworks",
  "authorName": "Freshworks",
  "documentKindSlug": "conference-presentation",
  "documentKindLabel": "Conference presentation",
  "sourceTypeSlug": "investor_relations",
  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2023-09-01 00:00:00",
  "orientation": "landscape",
  "aspectRatio": 1.7777778,
  "pageNumber": 28,
  "pageCount": 109,
  "prevPage": 27,
  "nextPage": 29,
  "slideType": "quote_slide",
  "function": "illustrate_case",
  "density": "overcrowded",
  "nDataPoints": 3,
  "notes": null,
  "elementsJson": null,
  "metadataConfidence": 0.9,
  "imagePath": null,
  "slideHref": "/slides/019de516-c3dc-73a9-be5e-41a3d5465e9d/28",
  "deckHref": "/decks/019de516-c3dc-73a9-be5e-41a3d5465e9d",
  "deckJsonHref": "/decks/019de516-c3dc-73a9-be5e-41a3d5465e9d.json",
  "deckAnchorHref": "/decks/019de516-c3dc-73a9-be5e-41a3d5465e9d#slide-28",
  "components": [
    {
      "bbox": {
        "h": 0.45,
        "w": 0.3,
        "x": 0.06,
        "y": 0.37
      },
      "kind": "image",
      "text": "TrustRadius Top Rated 2023, G2 Leader Summer 2023, G2 Leader Enterprise Summer 2023, TrustRadius Best Feature Set Winter 2023",
      "attrs": null,
      "subkind": "icon-grid",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "5dbbf5d2-adf7-4150-baef-96850198e30d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.2,
        "x": 0.73,
        "y": 0.57
      },
      "kind": "image",
      "text": "Forrester",
      "attrs": null,
      "subkind": "logo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "112769cb-cb5b-45ae-963f-f8b4de39306d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.15,
        "x": 0.76,
        "y": 0.41
      },
      "kind": "image",
      "text": "Gartner",
      "attrs": null,
      "subkind": "logo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "74af429c-79cd-4457-aa76-dbf6bad7c3bf",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.13,
        "x": 0.77,
        "y": 0.73
      },
      "kind": "image",
      "text": "IDC",
      "attrs": null,
      "subkind": "logo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "e7a7d5a1-773b-463f-bae0-6730f0ae68ca",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.01,
        "w": 0.2,
        "x": 0.73,
        "y": 0.8
      },
      "kind": "paragraph",
      "text": "Covered in 2 distinct markets",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "0c7a791c-5390-42b4-aa2b-ebf55a3a2c4e",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.02,
        "w": 0.15,
        "x": 0.43,
        "y": 0.29
      },
      "kind": "paragraph",
      "text": "User Reviews",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "4084a98d-cc46-462d-b0a0-11b4318636da",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.02,
        "w": 0.14,
        "x": 0.13,
        "y": 0.29
      },
      "kind": "paragraph",
      "text": "User Ratings",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "4a775995-db71-4101-aefd-2d3301f98100",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.01,
        "w": 0.2,
        "x": 0.73,
        "y": 0.48
      },
      "kind": "paragraph",
      "text": "Covered in 3 distinct markets",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "aa6f8bdf-b4e6-46a9-afc5-50b7d2d6542d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.02,
        "w": 0.26,
        "x": 0.7,
        "y": 0.29
      },
      "kind": "paragraph",
      "text": "Industry Analyst Coverage",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "b4e9ec99-15f0-4212-a640-b758ae75baef",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.01,
        "w": 0.2,
        "x": 0.73,
        "y": 0.64
      },
      "kind": "paragraph",
      "text": "Covered in 3 distinct markets",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "d87da4e1-b224-415a-bdf7-f2b75c5feb01",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.16,
        "w": 0.3,
        "x": 0.36,
        "y": 0.37
      },
      "kind": "quote",
      "text": "\"Freshservice has allowed us to handle approximately 20% more tickets and incidents per month, compared to our previous legacy system.\"",
      "attrs": null,
      "subkind": "pull-quote",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "495f7931-f624-429f-9f16-fab9b24aa9ae",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.2,
        "w": 0.3,
        "x": 0.36,
        "y": 0.63
      },
      "kind": "quote",
      "text": "“We use it for ticketing, project management, and problem tracking. The application makes it easy to keep track of our user's problems, resolutions, and feature requests.\"",
      "attrs": null,
      "subkind": "pull-quote",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "9c8d54f9-d998-409f-8502-a5975aa23c07",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.01,
        "w": 0.16,
        "x": 0.78,
        "y": 0.94
      },
      "kind": "source-note",
      "text": "© 2023 Freshworks Inc. All rights reserved.",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f6202e02-3f5f-4447-b5e4-b52c9fd98352",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.07,
        "w": 0.82,
        "x": 0.03,
        "y": 0.07
      },
      "kind": "title",
      "text": "Customer and industry analyst recognition",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "121ce04b-1ed5-4d0e-b24b-bb394256c169",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}