{
  "docId": "019de516-c3dc-73a9-be5e-41a3d5465e9d",
  "docSlug": "6809a64471a2b712672d29134509cfe4",
  "documentTitle": "Freshworks | Investor Day Presentation Deck | 109 slides",
  "authorId": "freshworks",
  "authorName": "Freshworks",
  "documentKindSlug": "conference-presentation",
  "documentKindLabel": "Conference presentation",
  "sourceTypeSlug": "investor_relations",
  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2023-09-01 00:00:00",
  "orientation": "landscape",
  "aspectRatio": 1.7777778,
  "pageNumber": 26,
  "pageCount": 109,
  "prevPage": 25,
  "nextPage": 27,
  "slideType": "kpi_overview",
  "function": "quantify_opportunity",
  "density": "overcrowded",
  "nDataPoints": 6,
  "notes": null,
  "elementsJson": null,
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019de516-c3dc-73a9-be5e-41a3d5465e9d/26",
  "deckHref": "/decks/019de516-c3dc-73a9-be5e-41a3d5465e9d",
  "deckJsonHref": "/decks/019de516-c3dc-73a9-be5e-41a3d5465e9d.json",
  "deckAnchorHref": "/decks/019de516-c3dc-73a9-be5e-41a3d5465e9d#slide-26",
  "components": [
    {
      "bbox": {
        "h": 0.25,
        "w": 0.22,
        "x": 0.15,
        "y": 0.24
      },
      "kind": "metric",
      "text": "2022 TAM(1)\n$20B",
      "attrs": null,
      "subkind": "big-number",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "0f97d734-a277-4009-9dea-5585a783a0df",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.22,
        "x": 0.15,
        "y": 0.55
      },
      "kind": "metric",
      "text": "2022-2026\nTAM CAGR(1)\n12%",
      "attrs": null,
      "subkind": "big-number",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "46ed6900-fdef-49c5-81ba-d01d86e771f5",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.22,
        "x": 0.63,
        "y": 0.24
      },
      "kind": "metric",
      "text": "Growth Rate(2)\nLow 40s",
      "attrs": null,
      "subkind": "big-number",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "4e2efe20-d641-4806-bace-2499d61b8829",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.22,
        "x": 0.63,
        "y": 0.55
      },
      "kind": "metric",
      "text": "Customers\n>$5K ARR(2)\n8,624",
      "attrs": null,
      "subkind": "big-number",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "537dc177-c929-4888-bcec-952eba817a92",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.22,
        "x": 0.39,
        "y": 0.55
      },
      "kind": "metric",
      "text": "Target\nPersona\nCIO",
      "attrs": null,
      "subkind": "big-number",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "5a77f667-1670-451c-8919-ab5bf4497012",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.22,
        "x": 0.39,
        "y": 0.24
      },
      "kind": "metric",
      "text": "ARR(2)\n$260M",
      "attrs": null,
      "subkind": "big-number",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "873b2787-b04f-44d4-95d3-4bac6df2c69c",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.44,
        "x": 0.26,
        "y": 0.87
      },
      "kind": "source-note",
      "text": "(1) Source: Gartner. This includes IT Service Management, IT Asset Management & Software Asset\nManagement (SAM), IT Infrastructure Monitoring, AIOps, Service Orchestration and Automation Platforms.\n(2) ARR, ARR YOY growth rate and customer count are as of Q2-23.",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "fdc15b74-647d-4686-a69e-bcc02fb59588",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.78,
        "x": 0.03,
        "y": 0.06
      },
      "kind": "title",
      "text": "Freshservice crossed $260M in ARR and is growing fast",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "1848095c-920c-4fd3-95a4-dc6b1e72bb81",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Big Idea Formula",
      "slug": "big-idea-formula",
      "agent": "Storyteller",
      "layer": "slide",
      "matchId": "91c8f81f-dc64-4870-b777-e45cebf688fb",
      "evidence": "The slide presents a clear and concise formula for growth, with metrics such as ARR, TAM, and growth rate.",
      "confidence": 0.7
    }
  ],
  "frameworks": [],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}