{
  "docId": "019de516-927e-77ba-aeaa-6718abe048a7",
  "docSlug": "c3283ac5555f5053000d2fc3e1131b58",
  "documentTitle": "LiveVox | Investor Presentation Deck | 27 slides",
  "authorId": "livevox",
  "authorName": "LiveVox",
  "documentKindSlug": "pitchdeck",
  "documentKindLabel": "Pitch deck",
  "sourceTypeSlug": "investor_relations",
  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2023-08-01 00:00:00",
  "orientation": "landscape",
  "aspectRatio": 1.7777778,
  "pageNumber": 6,
  "pageCount": 27,
  "prevPage": 5,
  "nextPage": 7,
  "slideType": "solution",
  "function": "present_solution",
  "density": "overcrowded",
  "nDataPoints": 3,
  "notes": null,
  "elementsJson": null,
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019de516-927e-77ba-aeaa-6718abe048a7/6",
  "deckHref": "/decks/019de516-927e-77ba-aeaa-6718abe048a7",
  "deckJsonHref": "/decks/019de516-927e-77ba-aeaa-6718abe048a7.json",
  "deckAnchorHref": "/decks/019de516-927e-77ba-aeaa-6718abe048a7#slide-6",
  "components": [
    {
      "bbox": {
        "h": 0.66,
        "w": 0.55,
        "x": 0.025,
        "y": 0.218
      },
      "kind": "diagram",
      "text": "Cloud Native CCaaS Solution, LIVEVOX Best of Suite CCaaS Platform, Agent Ticketing, Payment Capture Integrations, WFO Integrations, Workforce Management, Performance Analysis, Quality Management, CPaaS Integrations, Speech Integrations, Virtual Agents & Bots, SMS, Email & Chat, Voice Inbound / Outbound, AI Integrations, CRM Integrations, Multichannel Campaign Configuration, Unified Customer Profiles",
      "attrs": {},
      "subkind": "process",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "4dc93630-754f-4ce7-9876-544c2dbab1dd",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.09,
        "x": 0.873,
        "y": 0.94
      },
      "kind": "image",
      "text": "LIVEVOX",
      "attrs": {},
      "subkind": "logo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f83b7e21-b4fd-4a9a-b80d-5274d7e1ef08",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.349,
        "x": 0.613,
        "y": 0.582
      },
      "kind": "list",
      "text": "100% multi-tenant public cloud: auto-scaling AWS infrastructure with Zero Trust framework",
      "attrs": {},
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "05b519ab-2b6c-4a5c-bb1a-8e4283a84ccd",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.349,
        "x": 0.613,
        "y": 0.36
      },
      "kind": "list",
      "text": "Maximized agent productivity: through seamless integrations (e.g., omnichannel, AI, CRM, WEM)",
      "attrs": {},
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "0ea0a591-3822-4c17-afde-d9525409e2d5",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.349,
        "x": 0.613,
        "y": 0.693
      },
      "kind": "list",
      "text": "Scalable architecture: with 400+ open APIs / ETLs to support enterprise-grade deployments",
      "attrs": {},
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "1d458c10-38de-4f98-8ae7-64a53e37b681",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.349,
        "x": 0.613,
        "y": 0.804
      },
      "kind": "list",
      "text": "95% self configurable: by non-IT staff for operational business flexibility and reduced TCO",
      "attrs": {},
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "58fffbf9-f38b-43e8-af50-9257a6e23457",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.349,
        "x": 0.613,
        "y": 0.471
      },
      "kind": "list",
      "text": "Blended inbound / outbound: industry leader in outbound voice with proven inbound care",
      "attrs": {},
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "6009be55-48ad-4830-ab06-f0e7cbb5ec4b",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.349,
        "x": 0.613,
        "y": 0.249
      },
      "kind": "list",
      "text": "Unique agent experience: with every form of contact to the customer visible from a single interface",
      "attrs": {},
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "a58d4246-a604-4368-af07-8174adc1f452",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.014,
        "w": 0.102,
        "x": 0.172,
        "y": 0.953
      },
      "kind": "source-note",
      "text": "PROPRIETARY",
      "attrs": {},
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "8fe2c65f-e1e9-4ae5-9364-0e35ccbc9c17",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.014,
        "w": 0.102,
        "x": 0.358,
        "y": 0.953
      },
      "kind": "source-note",
      "text": "© LiveVox 2023",
      "attrs": {},
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "dba5c9f3-fa4b-4802-8f7a-ebb2792c0d18",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.894,
        "x": 0.053,
        "y": 0.11
      },
      "kind": "title",
      "text": "A Cloud Native CCaaS Platform Built for Scale",
      "attrs": {},
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "42f4a182-06e2-48df-9b0d-8a602c51c17c",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 6,
      "from": 6,
      "beatId": "6e0dce48-8049-4e70-b165-62d8dcfd4c85",
      "arcName": "The Sequoia Pitch",
      "arcSlug": "sequoia-pitch",
      "beatName": "Solution",
      "beatSlug": "sequoia-pitch-solution",
      "evidence": "Slide 6 presents LiveVox's solution, a Cloud Native CCaaS Platform Built for Scale.",
      "position": 1,
      "confidence": 0.8,
      "parentBeatName": "Turn",
      "parentBeatSlug": "turn"
    }
  ],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}