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      "text": "LiveVox is a native public cloud-based CCaaS platform serving the largest enterprises and BPOs, primarily in the U.S.\nSeamlessly integrates omnichannel communications, AI, CRM and WEM to economically maximize agent productivity\nOffers 100% IP / web-based agent interfaces that provide access to all customer touchpoints from a unified portal\nHighly differentiated architecture with a reliable and auto-scaling multi-tenant cloud fully deployed on AWS infrastructure\nFlexible consumption-based model; appealing to BPOs, MSPs and outsourcers\nSignificant traction becoming a best-in-class inbound care solution with a rapidly growing customer base outside collections\nMarket leading capabilities in outbound voice, particularly for highly regulated industries with stringent compliance needs\nHeadquartered in San Francisco with regional offices in Colombia and India",
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