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  "documentTitle": "LegalZoom.com | Investor Presentation Deck | 28 slides",
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      "text": "(1) Stock-based compensation expense excludes amounts paid in cash to certain employees as part of a buyback program that concluded in 2022. (2) Includes acquisition-related expenses, restructuring expenses, legal reserves and settlements, and IPO-related costs and other transaction related expenses, as detailed in Reconciliation of Net Income (Loss) to Non-GAAP Net Income (Loss) below. (3) Customer Acquisition Marketing is a component of both GAAP and Non-GAAP sales and marketing expense.",
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      "text": "FYE Dec 31, $K\n2020 2021 2022 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q2'23\nCost of revenue 33% 33% 34% 32% 34% 36% 35% 32% 32% 36% 38%\nStock-based compensation (1) 0% 0% 0% 1% 0% 0% 1% 0% 0% 1% 1%\nDepreciation and amortization 2% 1% 1% 1% 1% 1% 1% 1% 2% 2% 2%\nOther non-recurring items (2) — — — — — — — — — — —\nNon-GAAP cost of revenue 31% 32% 32% 30% 32% 35% 33% 31% 30% 34% 35%\nSales and marketing 36% 49% 43% 49% 49% 49% 44% 43% 33% 36% 32%\nStock-based compensation (1) 0% 3% 2% 4% 3% 2% 2% 2% 0% 1% 1%\nDepreciation and amortization 1% 1% 1% 1% 1% 1% 1% 1% 1% 1% 1%\nOther non-recurring items (2) — — 0% — — — — 0% — — —\nNon-GAAP sales and marketing 35% 45% 40% 44% 45% 46% 41% 40% 31% 35% 30%\nCustomer Acquisition Marketing(3) 25% 34% 28% 34% 33% 35% 27% 29% 22% 25% 21%\nTechnology and development 9% 15% 11% 18% 13% 12% 10% 11% 13% 12% 12%\nStock-based compensation (1) 1% 7% 3% 10% 4% 3% 3% 2% 3% 3% 3%\nDepreciation and amortization 1% 0% 0% 0% 0% 0% 0% 0% 0% 1% 0%\nOther non-recurring items (2) — — — — — — — — — — —\nNon-GAAP technology and development 8% 7% 8% 8% 8% 8% 7% 8% 9% 9% 8%\nGeneral and administrative 11% 19% 19% 19% 22% 19% 18% 19% 19% 16% 16%\nStock-based compensation (1) 2% 10% 8% 11% 11% 9% 9% 8% 7% 6% 7%\nDepreciation and amortization 0% 0% 1% 0% 0% 0% 0% 1% 1% 1% 0%\nOther non-recurring items (2) 1% 0% 0% 0% 1% 0% 1% 1% — 0% 0%\nNon-GAAP general and administrative 8% 8% 10% 7% 10% 9% 8% 10% 11% 9% 9%",
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      "text": "Reconciliation of GAAP Expenses to Non-GAAP Expenses on a % of Revenue Basis",
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