{
  "docId": "019de515-e503-71fb-ac71-cbf254e985a0",
  "docSlug": "edf9e888bdca8a341859ad4a38f7c940",
  "documentTitle": "AvidXchange | Investor Day Presentation Deck | 100 slides",
  "authorId": "avidxchange",
  "authorName": "AvidXchange",
  "documentKindSlug": "conference-presentation",
  "documentKindLabel": "Conference presentation",
  "sourceTypeSlug": "investor_relations",
  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2023-06-01 00:00:00",
  "orientation": "landscape",
  "aspectRatio": 1.2938006,
  "pageNumber": 62,
  "pageCount": 100,
  "prevPage": 61,
  "nextPage": 63,
  "slideType": "customer_journey",
  "function": "illustrate_case",
  "density": "overcrowded",
  "nDataPoints": 0,
  "notes": null,
  "elementsJson": null,
  "metadataConfidence": 0.9,
  "imagePath": null,
  "slideHref": "/slides/019de515-e503-71fb-ac71-cbf254e985a0/62",
  "deckHref": "/decks/019de515-e503-71fb-ac71-cbf254e985a0",
  "deckJsonHref": "/decks/019de515-e503-71fb-ac71-cbf254e985a0.json",
  "deckAnchorHref": "/decks/019de515-e503-71fb-ac71-cbf254e985a0#slide-62",
  "components": [
    {
      "bbox": {
        "h": 0.44,
        "w": 0.4,
        "x": 0.22,
        "y": 0.24
      },
      "kind": "diagram",
      "text": "Invoice Operations\n2 Invoice Ingested Through 5 Rails\nE-Mail API Partner Scan Upload\nIntelligently Routed to Indexing Partner\nInvoice Routed to Ideal Indexer\nManual Shifting to Avid Capture\nInvoice Uploaded to AvidXchange\nWorkflow Routing\nSubmit to AvidPay",
      "attrs": null,
      "subkind": "process",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "54eb8a4c-dd57-4404-b67a-c23ffe9d5853",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.44,
        "w": 0.34,
        "x": 0.62,
        "y": 0.24
      },
      "kind": "diagram",
      "text": "Treasury / VC OpsTreasury / VC Ops\nAvidPay Approval\n4 Payment Execution\nVC Operations IVR Dialing Online Clicking Bulk File Transfers Secure E-mail Manual\nVCC Check APD Payment Creation\nAPD ACH+\n5 Check USPS\n3 Treasury Funding\nPayment Routing Engine",
      "attrs": null,
      "subkind": "process",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "fb315d93-6b32-4477-854c-c4d8c002bdb9",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.02,
        "w": 0.11,
        "x": 0.85,
        "y": 0.8
      },
      "kind": "image",
      "text": "avidxchange",
      "attrs": null,
      "subkind": "logo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f93a04a5-7563-4e94-9ed9-08773943c8ac",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.07,
        "w": 0.92,
        "x": 0.04,
        "y": 0.71
      },
      "kind": "list",
      "text": "CUSTOMER SERVICE\nPlanning & Analytics\nTechnical Support & Service via Phone, Chat and Email\nProcess and Change Delivery\nRisk Management",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "b92d0114-2335-46b0-8c2a-9e1d049f3715",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.35,
        "w": 0.19,
        "x": 0.036,
        "y": 0.26
      },
      "kind": "list",
      "text": "ONBOARDING\n1 Implementation\n> Education\n> Configuration\n> Testing\n> Volume Certification\n> End User Training\n> Go Live Processing\n> Adoption Follow up",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "d7e65915-09ff-44a9-8e02-58ea3fd9ee21",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.01,
        "w": 0.17,
        "x": 0.078,
        "y": 0.81
      },
      "kind": "source-note",
      "text": "© AvidXchange Holdings, Inc. 2023",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "4ca71c4f-61af-4f09-97c4-4667ef2e4bf9",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.01,
        "w": 0.018,
        "x": 0.036,
        "y": 0.81
      },
      "kind": "source-note",
      "text": "62",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "fbf3be64-6dd2-4ae6-8ce2-6e0b8c44a18e",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.51,
        "x": 0.036,
        "y": 0.18
      },
      "kind": "title",
      "text": "Lifecycle of a Buyer Customer",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "c6a7029c-2e1a-430a-9dae-b9b4bac8e109",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Customer journey map",
      "slug": "customer-journey-map",
      "agent": null,
      "layer": "slide",
      "matchId": "5d180259-9d9c-44ac-bd92-0f6a6050485c",
      "evidence": "The slide presents a diagram/process illustrating the lifecycle of a buyer customer, which is a common tool used in customer journey mapping.",
      "confidence": 0.8
    }
  ],
  "frameworks": [],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}