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  "documentTitle": "LiveVox | Results Presentation Deck | 27 slides",
  "authorId": "livevox",
  "authorName": "LiveVox",
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  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2023-05-01 00:00:00",
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      "kind": "list",
      "text": "CY 2022: Revenue Mix (99%+ % U.S. Revenue (2), ~72% % Enterprise and Diversified BPOs Revenue, ~47% Inbound / ~53% Outbound Q4 2022 Talk Minutes, 23% % Non-Voice Revenue); Large and Sticky Customers (~113% Net Revenue Retention (3), ~$185 ARPU (4), ~$400K 2022 Annualized Revenue per Customer, 34 2022 $1M+ ARR Customers).",
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      "text": "Q1 2023: Increase Recurring Revenue Scale ($143M / 14% ARR / YoY Growth, $37M / 15% Revenue / YoY Growth, 97% % Recurring Revenue, 50%+ Non-voice Revenue 3-year CAGR (2019-2022)); Investing in Profitable Growth (68% Adj. Gross Margin, $0.8M Adj. EBITDA, <$10K Capital Expenditure, $63M Cash Balance (1)).",
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      "text": "Cash balance includes cash and cash equivalents & marketable securities.\nRevenue denominated in United States dollars.\nCalculated based on LTM MRR.\nRepresents ARPU as of Q4'22 excluding political. Denotes average revenue per agent per month.",
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      "kind": "title",
      "text": "LiveVox by the Numbers",
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      "evidence": "Slides 3-5 provide an overview of the company's history and product evolution, indicating why now is the right time.",
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      "structure": "The Context (Trends) -> The Trigger Event -> The Window of Opportunity",
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