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  "documentTitle": "Associated British Foods | Results Presentation Deck | 11 slides",
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      "text": "orders collected from designated areas in heart of the store; repurposed customer service desks; Click & Collect signage to navigate customer to collection space; journey designed to drive “attachment” basket; customers select nominated collection day up to a week in advance; customer is notified when order is ready; Click & Collect orders free to collect; returns accepted free of charge in store",
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