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  "documentTitle": "SmileDirectClub | Investor Presentation Deck | 47 slides",
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  "authorName": "SmileDirectClub",
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  "presentationDate": "2022-05-01 00:00:00",
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  "notes": "Includes a disclaimer regarding a temporary NPS decline due to operational challenges.",
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      "kind": "paragraph",
      "text": "Findings from a survey commissioned by SmileDirectClub by a third-party market research firm with significant expertise in oral care. The NPS decline since Q3 is the result of temporary operational challenges...",
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      "text": "Source: Third-party market research firm research on file at SmileDirectClub; Based on over 1,200 respondents. Third-party NPS scores were independently sourced...",
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