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  "documentTitle": "BigCommerce | Results Presentation Deck | 34 slides",
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  "authorName": "BigCommerce",
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  "presentationDate": "2022-02-01 00:00:00",
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  "notes": "The chart illustrates cohort expansion over time. The slide includes specific definitions for ACV and Annual Merchant Billings in the footer.",
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      "text": "As merchants transact and grow in GMV, net revenue retention has improved over time across SMB, mid-market, and enterprise base. Strong LTV to CAC ratio of 4.9:1 for both 2021 and 2020. NRR for accounts with >$2k in ACV increased to 116% in 2021 from 113% in 2020.",
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      "text": "Note: Accounts with greater than $2,000 annual contract value (“ACV”) is defined by only subscription plan revenue and excludes partner and services revenue and recurring services revenue. Note: Annual Merchant Billings by Cohort includes both subscription plan revenue and partner and services revenue for the cohort that joined the platform in the indicated period.",
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