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  "notes": "Visualizes 19 total awards as a collection of trophies behind two primary banners.",
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      "text": "8 CONSECUTIVE YEARS 2014 - 2021",
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      "text": "Millions of clients have had positive experiences with Rocket, generating substantial brand equity and a significant competitive advantage. Rocket Mortgage has earned 19 J.D. Power awards for client satisfaction.",
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      "text": "(1) Net promoter score as of September 2021. (2) See endnotes #3 for a definition of our net client retention rate. Between 2017 and TTM 9/30/21 our net client retention rate has been 90%+.",
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