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      "text": "It takes a significant investment in time & money to achieve a holistic & reliable solution like Connect. Connect can help mitigate labour shortages but at the same time can really enhance job satisfaction. And the technology brings real cost benefit, as it has enabled standardisation, at scale. Margin neutral at install and over time margin accretive.",
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      "text": "Customers are getting a differentiated, reliable pest service available 24/7, 365 days a year as opposed to the industry standard of 8 manual visits. Rentokil can therefore offer service differentiation as well as creating a barrier to market entry. Connect has also resulted in longer term customer contracts, providing greater revenue certainty as well as positively impacting customer retention.",
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      "text": "PestConnect: The Economic Case",
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