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  "documentTitle": "NW Natural Holdings | Investor Conference Presentation Deck | 52 slides",
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  "authorName": "NW Natural Holdings",
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  "presentationDate": "2021-06-01 00:00:00",
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  "notes": "The table outlines specific dates for residential and small commercial customers regarding the resumption of normal operations.",
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      "text": "Deferrals and term sheets approved in all jurisdictions. Term sheets provide guidelines and timing for resuming normal operations. Industrial and commercial customers resumed normal collection practices in Q1 2021 with good results. Residential customers expect to resume normal practices this summer.",
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      "text": "1NW Natural would be permitted to send residential customers a 15-day disconnection notice on this date. 2Jurisdiction retains discretion to re-evaluate date based on ongoing pandemic and economic conditions.",
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