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  "documentTitle": "LiveVox | SPAC Presentation Deck | 42 slides",
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      "text": "Product Functionality\nUse Cases\nTarget Customers\nServed TAM\nRevenue Growth\nNet Retention",
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      "text": "Voice: Inbound / Outbound\nOmnichannel\nCRM/WFO\nAI\nCustomer Care\nTele-sales\nAccounts Receivable Management (ARM)\nBlended inbound/outbound cust. interactions\nBPO\nEnterprise\nFortune 1,000 Financial Institutions",
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      "text": "Cloud-Based Outbound\nCollections\nBusiness Process Outsourcers (BPO)",
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      "text": "LiveVox's product investments have evolved the platform from a cloud-based dialer to a full-suite offering, expanding our Served TAM ~20x since Golden Gate's investment",
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      "text": "Source: Magellan Solutions Call Center Benchmarking Report, McKinsey.",
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      "text": "2014 Golden Gate Acquisition\n$1B (4% of TAM)\n11%\n88%\nToday\n$19B (70% of TAM)\n20%+\n119%",
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