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  "notes": "The chart shows a clear shift from single-product to multi-product adoption over time (Q1 2018 to Q2 2020).",
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      "kind": "chart",
      "text": "Multi-Product Traction: Customer Breakdown",
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      "text": "94% of Install Base has at least 1 App Installed; 57% of Install Base has > 5 Apps Installed; Customer Dollar Retention is higher for customers with > 5 Apps Installed",
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      "text": "Multi-product customers are customers who have subscriptions to any product on two or more distinct product hubs. (Marketing Hub, Sales Hub, Service Hub, CMS Hub). Data as of 6/30/20. See definitions for Install Base and Customer Dollar Retention in appendix.",
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      "text": "Significant Adoption of HubSpot as a Platform",
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