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  "documentTitle": "Sinch | Mergers and Acquisitions Presentation Deck | 14 slides",
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  "notes": "The slide highlights the use of 'Bbot' and 'myBo' chatbots for banking and insurance claims.",
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      "text": "Two intelligent chatbots for targeted use cases: Bbot answers questions about daily banking and is an expert on questions on fees or how to transfer money abroad. myBo is used to report insurance claims, guiding the user step-by-step to ensure that all relevant information is collected. Service rated 4.5 out of 5 by end users.",
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      "text": "Conversational AI for Belfius: Belfius is a tier 1 bank in Belgium servicing 3.5 million customers. Its mobile app is the most used banking app in Belgium and has won numerous awards for its convenience. Chatlayer helped the bank become even more conversational with the Chatlayer.ai platform.",
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