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  "documentTitle": "Hagerty | Investor Presentation Deck | 22 slides",
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  "authorName": "Hagerty",
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  "presentationDate": "2025-03-01 00:00:00",
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  "notes": "The slide highlights the transition from legacy systems to a modern platform, acknowledging short-term cost increases due to redundancy.",
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      "text": "TECHNOLOGY SPEND SHOULD BEGIN TO MODERATE AS A PERCENTAGE OF REVENUE IN 2026",
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      "text": "Began the process of identifying challenges and risks of aging IT infrastructure in 2023\nCurrent technology stack:\n- Negatively impacts operational efficiency, resulting in a high cost to serve\n- Prevents scalability that is needed to efficiently double policy count to 3.0 million by 2030",
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      "text": "New insurance IT platform, Duck Creek, should improve the member experience, enhance security, and lower marginal operating costs\n- Offer more self-serve functionality\n- Allow for more modern rating architecture with greater segmentation\n- Free up tech resources to develop differentiators for Hagerty",
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