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  "presentationDate": "2025-02-01 00:00:00",
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      "text": "One, we exist to deliver new moments of wow for customers.\nTwo, we don't start with what looks easy. We work backwards from imagining jaw-dropping customer experiences and we embrace the hard work required to challenge trade-offs that customers take for granted.\nThree, we will employ technology, process innovation and economies of scale to create amazing customer experiences and drive operating leverage and significant cash flows over time.\nFour, we always prioritize growth in long-term cash flows.\nFive, we are disciplined capital allocators. We start with small investments, then test and iterate rigorously. We invest more capital over time in opportunities that have the best long-term cash flow potential.",
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