{
  "docId": "019de074-ee84-7727-a4d7-497bc519d5cb",
  "docSlug": "8387585c243fd8267f6485d3d6949f9c",
  "documentTitle": "HSBC | Investor Event Presentation Deck | 42 slides",
  "authorId": "hsbc",
  "authorName": "HSBC",
  "documentKindSlug": "conference-presentation",
  "documentKindLabel": "Conference presentation",
  "sourceTypeSlug": "investor_relations",
  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2023-05-01 00:00:00",
  "orientation": "landscape",
  "aspectRatio": 1.7777778,
  "pageNumber": 21,
  "pageCount": 42,
  "prevPage": 20,
  "nextPage": 22,
  "slideType": "customer_journey",
  "function": "present_solution",
  "density": "overcrowded",
  "nDataPoints": 0,
  "notes": "The slide uses a hub-and-spoke diagram centered on a mobile app screenshot to illustrate the ecosystem.",
  "elementsJson": null,
  "metadataConfidence": 0.95,
  "imagePath": null,
  "slideHref": "/slides/019de074-ee84-7727-a4d7-497bc519d5cb/21",
  "deckHref": "/decks/019de074-ee84-7727-a4d7-497bc519d5cb",
  "deckJsonHref": "/decks/019de074-ee84-7727-a4d7-497bc519d5cb.json",
  "deckAnchorHref": "/decks/019de074-ee84-7727-a4d7-497bc519d5cb#slide-21",
  "components": [
    {
      "bbox": {
        "h": 0.515,
        "w": 0.364,
        "x": 0.318,
        "y": 0.365
      },
      "kind": "diagram",
      "text": null,
      "attrs": null,
      "subkind": "hub-spoke",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "97192e6b-9cfa-4375-88f7-4e52d1aaa53a",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.228,
        "w": 0.112,
        "x": 0.456,
        "y": 0.562
      },
      "kind": "image",
      "text": "Mobile app interface showing wealth summary",
      "attrs": null,
      "subkind": "screenshot",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "4aeed537-caf5-4af0-bb4e-78fb6d023178",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.08,
        "w": 0.3,
        "x": 0.328,
        "y": 0.25
      },
      "kind": "list",
      "text": "Intelligence & insights for investments: Insights & Research",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "2a2c109a-ac3c-4758-a0d4-b14eed11e119",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.3,
        "x": 0.04,
        "y": 0.415
      },
      "kind": "list",
      "text": "Simplifying account opening & administration: eSignature launched in 2021",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "5666f703-db72-4c15-a9f7-152cb7f066da",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.3,
        "x": 0.04,
        "y": 0.72
      },
      "kind": "list",
      "text": "Convenient communication: GPB Chat launched in 2021",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "888158e5-0445-475a-b864-9f0756bad7af",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.12,
        "w": 0.28,
        "x": 0.705,
        "y": 0.41
      },
      "kind": "list",
      "text": "Trading at your fingertips: Online trading launched in 2021",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "c02c543d-3cd4-4c3d-a83d-fd83b54e2887",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.1,
        "w": 0.28,
        "x": 0.705,
        "y": 0.73
      },
      "kind": "list",
      "text": "Making payments & transfers effortless: Mobile Payment launched in 2022",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "e5dff23e-277c-4388-a2ca-a5ca4710d0ad",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.45,
        "x": 0.03,
        "y": 0.19
      },
      "kind": "subtitle",
      "text": "Digital solutions to improve every step of the client journey",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "0f0f2ca1-4a88-4368-ac7f-145af9985de6",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.08,
        "w": 0.94,
        "x": 0.03,
        "y": 0.07
      },
      "kind": "title",
      "text": "Digitalisation: transforming the client experience with an ecosystem of leading digital solutions",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "18d8e5a0-03fe-4795-9344-ff5ad223d36a",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [
    {
      "name": "customer-journey-map",
      "slug": null,
      "matchId": "5448d4d6-1403-4b7e-8641-61f6b6ea67ff",
      "evidence": "The slide explicitly maps digital solutions to different stages of the client journey.",
      "confidence": 0.9
    }
  ],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}