{
  "docId": "019de073-fb6a-70af-bd44-006bdef17fd9",
  "docSlug": "cdaa8ddaf58384c012d8f075d9a0e4cf",
  "documentTitle": "First Republic Bank | Investor Day Presentation Deck | 137 slides",
  "authorId": "first-republic-bank",
  "authorName": "First Republic Bank",
  "documentKindSlug": "conference-presentation",
  "documentKindLabel": "Conference presentation",
  "sourceTypeSlug": "investor_relations",
  "sourceTypeLabel": "Investor relations",
  "presentationDate": "2022-11-01 00:00:00",
  "orientation": "landscape",
  "aspectRatio": 1.2938006,
  "pageNumber": 46,
  "pageCount": 123,
  "prevPage": 45,
  "nextPage": 47,
  "slideType": "peer_benchmark",
  "function": "compare_peers",
  "density": "dense",
  "nDataPoints": 7,
  "notes": "The slide highlights year-over-year growth for First Republic's NPS scores.",
  "elementsJson": null,
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019de073-fb6a-70af-bd44-006bdef17fd9/46",
  "deckHref": "/decks/019de073-fb6a-70af-bd44-006bdef17fd9",
  "deckJsonHref": "/decks/019de073-fb6a-70af-bd44-006bdef17fd9.json",
  "deckAnchorHref": "/decks/019de073-fb6a-70af-bd44-006bdef17fd9#slide-46",
  "components": [
    {
      "bbox": {
        "h": 0.12,
        "w": 0.35,
        "x": 0.59,
        "y": 0.495
      },
      "kind": "callout",
      "text": "Our consistently high scores increased across every region, every line of business and every generation of clients in 2021.",
      "attrs": null,
      "subkind": "primary",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "97288d64-4451-410c-a184-a09a7ae5e586",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.88,
        "x": 0.06,
        "y": 0.77
      },
      "kind": "source-note",
      "text": "Source: SATMETRIX NPS (2021) for brands listed and U.S. Banking Industry Average, excluding FRC. Please note: The brands listed under \"Top Service-Focused Brands\" are brands selected for comparison purposes.",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "ecaa172b-01c5-43e8-8a0d-aa4d07c27eab",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.88,
        "x": 0.06,
        "y": 0.23
      },
      "kind": "subtitle",
      "text": "First Republic's client satisfaction exceeds that of other leading service brands and is substantially higher than the U.S. Banking Industry",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "d27bacfd-ac2b-48c9-a8ed-338f6fb2aa66",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.42,
        "w": 0.48,
        "x": 0.06,
        "y": 0.31
      },
      "kind": "table",
      "text": "2021 Net Promoter Score Summary table comparing First Republic to Alaska Airlines, Ritz Carlton, Apple, Airbnb, and U.S. Banking Industry Average.",
      "attrs": null,
      "subkind": "data",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "1bcf78a6-d2cd-414d-9b58-e000c8b54b9a",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.55,
        "x": 0.06,
        "y": 0.18
      },
      "kind": "title",
      "text": "FRC Outperforms Even the Top Service-Focused Brands",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "48325a11-e912-4731-a2bd-c95b6f4a1946",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Slide recipe: the peer-gap chart",
      "slug": "peer-gap-chart-recipe",
      "agent": "designer",
      "layer": "slide",
      "matchId": "9e635405-8cf9-4105-87f2-5ee9a0032cf8",
      "evidence": "The slide presents a table comparing First Republic to other leading service brands.",
      "confidence": 0.8
    }
  ],
  "frameworks": [],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}