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  "documentTitle": "CURO Group Holdings | Credit Presentation Deck | 23 slides",
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  "notes": "The slide outlines a transition from branch-based servicing for early-stage delinquencies to centralized servicing for late-stage delinquencies, including the role of Ad Astra.",
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      "text": "100% of large loans 121+ days are serviced through a centralized environment with a predictive dialer",
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      "text": "Contact customer to make payment arrangements on past due account. Depending on circumstances, branches can offer customer assistance tools. Customer assistance tools are reviewed by Central Operations to ensure eligibility guidelines are followed.",
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