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      "text": "Create a better patient experience: More comprehensive service that avoids patients navigating networks and co-pays. Improve clinical outcomes: More specialty access and better care coordination. Reduce medical expenses: Avoids duplicative specialist costs & decreases avoidable hospitalizations. 15% of total Oak Street medical costs related to specialty care. Potential 2023 impact: 3x increase in e-consults; 10% reduction in specialty cost",
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