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  "notes": "The table uses a waterfall-like logic to explain variance in operating margins.",
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      "text": "Note: (1) Payment processing costs of £14.5 million (2020: £13.9 million) have been reclassified from distribution costs to cost of sales, to more accurately reflect the nature of these costs. Other operating costs reflect capital recharge elements of fees (2) UPH means average units processed per labour hour at mature sites. Mature sites are Hatfield, Dordon and Erith CFCs (CFC 1, 2, 4).",
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      "text": "Ocado Retail: a closer look at operating performance",
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