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  "docSlug": "5019ffa84262821eafb5b4bfdbc9c4fb",
  "documentTitle": "Shift | SPAC Presentation Deck | 46 slides",
  "authorId": "shift",
  "authorName": "Shift",
  "documentKindSlug": "pitchdeck",
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  "sourceTypeSlug": "investment_bank",
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  "presentationDate": "2020-10-01 00:00:00",
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  "pageNumber": 9,
  "pageCount": 46,
  "prevPage": 8,
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  "nDataPoints": 8,
  "notes": "The chart highlights Shift's competitive advantage in customer satisfaction metrics.",
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      "kind": "callout",
      "text": "Shift's Ecommerce Consumer Experience is Consistently Rated Higher than Traditional Auto Retailers",
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      "text": "Net Promoter Score (Customer Satisfaction)",
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      "kind": "quote",
      "text": "Purchased during the COVID-19 pandemic and what better way than everything delivered to your door! - May 25, 2020",
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      "kind": "quote",
      "text": "The Shift process was easy and seamless... - September 4, 2019",
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      "kind": "source-note",
      "text": "Source - Quotations: Yelp reviews. Source - Net Promoter Scores: All net promoter scores (\"NPS\") from Customer Guru except Vroom (IPO Prospectus Supplement filed on 6/9/2020), Carvana (William Blair Growth Conference Presentation on 6/10/2020) and Shift. Shift NPS calculated internally as average NPS of buyers, sellers, and test drivers. NPS calculation methodology may vary by reporting source. 'Auto Retailers include Rush Enterprises, Lithia Motors, Avis Budget Group, Sonic Automotive, Asbury Automotive Group, Penske Automotive Group, and AutoNation",
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      "kind": "title",
      "text": "Consumers Prefer the Shift Experience",
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      "evidence": "Shift provides a 3-step full-service auto sales platform",
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