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  "documentTitle": "HSBC | Investor Day Presentation Deck | 24 slides",
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  "presentationDate": "2020-09-01 00:00:00",
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      "text": "1. ePenetration: 2018 value estimated... 7. FY2020 Estimate",
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      "text": "Substantial elimination of manual paper handling; Improve front office to back office ratio from 1:2 to 1:1; Substantial change in customer experience; Significant improvement in net promoter score; Capabilities to grow revenues; Increase asset distribution",
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