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  "documentTitle": "HSBC | Investor Conference Presentation Deck | 45 slides",
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  "presentationDate": "2020-06-01 00:00:00",
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  "notes": "The chart highlights the superior value of multi-channel engagement compared to single-channel (digital or non-digital) approaches.",
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      "text": "1 Represents multiples of revenue per customer across the UK, Hong Kong (excl Hang Seng) and Singapore, using revenue per non-digital customer as the base. RBWM only, excludes life insurance manufacturing and asset management revenue. Full year 2018 data was used for Hong Kong and Singapore; annualised 1Q19 data was used for the UK",
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