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      "text": "Importance of the Service-Profit Chain\nMoved to 100% work-from-home for non-production associates\nBegan in January in Asia-Pacific\nNorth America and Europe staff in early March\nIndia staff starting in mid-March\nStrong measures to protect essential production associates\nMasks, gloves, temperature checking required\nRedistributed work through redundant production facilities\n50% staffing in most-impacted locations to maximize social distancing\nSupporting the communities in which we operate",
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