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  "documentTitle": "Synchrony Financial | Results Presentation Deck | 19 slides",
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  "authorName": "Synchrony Financial",
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  "presentationDate": "2020-04-01 00:00:00",
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  "notes": "Includes a table breakdown of expense categories and a callout box for 1Q'20 highlights.",
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      "text": "1Q'20 Highlights: Other expense down 4%, Efficiency ratio increased 1.7pts to 32.7%. Notes impact of COVID-19.",
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      "text": "(a) “Other expense” divided by sum of “NII” plus “Other income” less “Retailer share arrangements (RSA)”",
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