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  "documentTitle": "HSBC | Results Presentation Deck | 52 slides",
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  "authorName": "HSBC",
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  "presentationDate": "2020-03-01 00:00:00",
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  "nDataPoints": 35,
  "notes": "Includes a waterfall chart for cost bridge and a stacked bar chart for quarterly expense trends.",
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      "text": "4Q19 vs. 4Q18, $bn",
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      "text": "4Q19 reported costs of $17.1bn include goodwill impairment of $7.3bn and customer redress of $183m; 4Q19 restructuring costs of $400m; Total FTE at FY19 down 2.3k (1%) vs. 1H19 to 235k.",
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      "text": "Adjusted costs excluding UK bank levy up 2.7% to $8.1bn; 4Q19 investment spend of $1.2bn, up 4% vs. 4Q18; FY19 investment spend up 10% to $4.5bn; FY19 technology spend up 11% to $4.7bn.",
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