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  "notes": "Uses a 'before-after' framing to expose management's repetitive narrative.",
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      "text": "None of these assertions are new - why should investors expect better returns from investments in data & analytics or IT with the same management team attempting to execute on these initiatives?",
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      "text": "What they're saying now",
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      "kind": "quote",
      "text": "Where were we? Several years ago, our dedicated IT resources were much smaller... Today, members of our IT group are immersed in all aspects of the business... - (Steven Temares, 4/6/2016)",
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      "text": "Source: SEC Filings, Earnings Call Transcripts",
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