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  "documentTitle": "Legion Partners | Activist Presentation Deck | 168 slides",
  "authorId": "legion-partners",
  "authorName": "Legion Partners",
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  "presentationDate": "2019-04-01 00:00:00",
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  "notes": "Uses historical CEO quotes to highlight the gap between management's self-perception and actual market position.",
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      "kind": "callout",
      "text": "Company thought it was ahead of the competition and now finds itself a decade behind omnichannel competitors despite significant investment",
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      "kind": "quote",
      "text": "Bed Bath & Beyond has been operating as an omnichannel retailer long before it became the norm. When you are customer-centric, these services are a natural extension of what you do to satisfy the customer. - (Steven Temares, 4/8/2015)",
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      "text": "Over the past few years, we have driven change throughout our organization to capitalize on advancing technologies. We have made tremendous progress in the transformation of our company to better serve our customers in an ever-evolving digital world. At the same time, our strategy remains rooted in our customer-centric culture and commitment to customer service. - (Steven Temares, 4/6/2016)",
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      "text": "Source: SEC Filings, Earnings Call Transcripts, Investor Group estimates",
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      "kind": "title",
      "text": "What’s Broken? Credibility with Investment Community",
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      "arcName": "Overcoming the Monster",
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