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      "text": "(1) Nortel declined the invitation to participate.\n(2) Includes: Call-control survivability; redundancy and fallover; IP-to-PSTN re-routing, VoIP bandwidth control; QOS support; scalability, standards support and interoperability; and distributed-system networking.\n(3) Includes verification of endpoint support: IP hard phone, softphone, wireless, analog/fax support, Power-over-Ethernet; unique, specialty and advanced endpoint features, including video.\n(4) Based on management task completion, interface navigability and intuitiveness, on-screen help, real-time monitoring, reports and reporting.\n(5) Includes: Validation of 16 basic phone features; verification of common add-on subsystems (E911, voice mail, voice recognition/response, etc.), and evaluation of special and unique “advanced” features.\n(6) Includes: Verification of encrypted call control, VoIP/RTP stream encryption, secure management access, vendor’s security documentation, services, security-infrastructure offerings and affiliations.\n(7) Includes: Traffic load/call-completion testing, interactive/MOS voice-quality tests, latency measurements, verification of high-availability features.",
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      "text": "Source: BCR, January 2005.",
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      "text": "Aviator’s Challenges in Enterprise Voice",
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