{
  "docId": "019dd923-622c-750b-8b9d-1f650ebd03b8",
  "docSlug": "3cfa75d1bb5b",
  "documentTitle": "LivePerson, Inc. (LPSN)",
  "authorId": "03_Starboard_Value",
  "authorName": "Peter Feld",
  "documentKindSlug": "shareholder-letter",
  "documentKindLabel": "Shareholder letter",
  "sourceTypeSlug": "activist_investor",
  "sourceTypeLabel": "Activist investor",
  "presentationDate": "2022-05-09 00:00:00",
  "orientation": "portrait",
  "aspectRatio": 0.77272725,
  "pageNumber": 3,
  "pageCount": 6,
  "prevPage": 2,
  "nextPage": 4,
  "slideType": "expose_contradiction",
  "function": "expose_contradiction",
  "density": "dense",
  "nDataPoints": 3,
  "notes": "The slide uses a grid of headshots to visualize the high turnover rate in CFO, CTO, and Head of Sales roles.",
  "elementsJson": [
    "paragraph",
    "headshot",
    "data_table",
    "callout_box",
    "footnote"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-622c-750b-8b9d-1f650ebd03b8/3",
  "deckHref": "/decks/019dd923-622c-750b-8b9d-1f650ebd03b8",
  "deckJsonHref": "/decks/019dd923-622c-750b-8b9d-1f650ebd03b8.json",
  "deckAnchorHref": "/decks/019dd923-622c-750b-8b9d-1f650ebd03b8#slide-3",
  "components": [
    {
      "bbox": {
        "h": 0.065,
        "w": 0.648,
        "x": 0.235,
        "y": 0.558
      },
      "kind": "callout",
      "text": "Three CFOs within the past five years; Three heads of technology within the past five years; Switched head of sales four times over within the past five years",
      "attrs": null,
      "subkind": "primary",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "eff12c9f-aad9-45df-ad21-a90697871ae6",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "metric",
      "text": "executive turnover",
      "attrs": null,
      "subkind": "primary",
      "toolName": "Quantification",
      "toolSlug": "quantification",
      "confidence": null,
      "componentId": "019dd952-fb91-749f-a6b5-d5978d731a8a",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.075,
        "w": 0.766,
        "x": 0.117,
        "y": 0.668
      },
      "kind": "paragraph",
      "text": "In addition, the Company’s corporate culture appears to be one that does not embrace, encourage, or champion fresh perspectives, diverse views, and experiences.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "37dcbb7a-f430-47b7-96ad-3e1c340af782",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.035,
        "w": 0.766,
        "x": 0.117,
        "y": 0.178
      },
      "kind": "paragraph",
      "text": "We believe these issues have contributed to the excessive executive turnover at LivePerson.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "3dae1d64-9690-49d1-9768-e8653209ad9b",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.045,
        "w": 0.766,
        "x": 0.117,
        "y": 0.093
      },
      "kind": "paragraph",
      "text": "Interestingly, since our involvement in LivePerson became public, we have received unsolicited inbound calls and emails from current employees of the Company.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "996c602a-14a7-4a58-9e59-4831ac8b0dd0",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.02,
        "w": 0.75,
        "x": 0.125,
        "y": 0.608
      },
      "kind": "source-note",
      "text": "Source: Public company filings, transcripts, presentations, and LinkedIn.",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "59ee05a1-5255-4d62-ad4c-b093b166b39d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.415,
        "w": 0.766,
        "x": 0.117,
        "y": 0.295
      },
      "kind": "table",
      "text": "Grid of executive headshots and titles showing turnover in CFO, Head of Technology, and Head of Sales roles.",
      "attrs": null,
      "subkind": "data",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "7163d474-edbf-4590-b845-6c465fdd2728",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.025,
        "w": 0.766,
        "x": 0.117,
        "y": 0.268
      },
      "kind": "title",
      "text": "Executive Officer Turnover",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "7aa0cd84-4f6e-42d9-9a9b-2f3f5eb47dde",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [
    {
      "name": "fraud-exposure",
      "slug": null,
      "matchId": "8a51d5ab-d317-442f-8297-79e3849d9a5a",
      "evidence": "Highlighting excessive turnover and poor culture to expose management failure.",
      "confidence": 0.8
    }
  ],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}